One of the main reasons people love our services at Wilson Storage is because, on top of our high-quality and well-maintained facilities, we have excellent customer service. According to our reviews, our staff are routinely complimented on the way they help customers negotiate our contracts and access their facilities.
After starting out as a weekend casual at Wilson Storage, Fiona Foran quickly progressed to Assistant Manager and then, finally, became the Territory Manager of our Mt Waverley and Rowville facilities. She says one of the many reasons she loves her job so much is that she gets to meet new people and loves being able to help people find the right storage solutions for their requirements.
And, it would seem the customers love her and her staff too. “Our customers often tell us they store with us because they love our customer service. We always try to be as helpful as possible, as often you will be storing beloved items and you want to know you can trust the people you are storing with.”
Don’t believe us? One customer has written, “Fiona and Karen were more than helpful to me in a very stressful time of my life. They went above and beyond my expectations. They made my storage solution so easy. I felt my items were very secure and the 24/7 access was a plus also so you didn’t have to worry about trying to get there in office hours. I highly recommend Wilson Storage at Mt Waverley.”
All of our stores offer a wide range of services, and our Mt Waverley store offers the full gamut – domestic, commercial, vehicle and wine storage. Fiona says. “We have an extensive range of units, varying from one cubic metre right up to 120 cubic metres.”
Meanwhile, the wine cellar can accommodate collections from 12 dozen up to 300 dozen, so whether you are a casual wine connoisseur or a seasoned collector, we have the perfect storage solutions for you.
On top of these services, our Mt Waverley store has a box shop which offers options for customers to buy online with a 10% discount on the retail price. “We also provide a delivery service, if required,” Fiona says. “If you spend over $100 we will deliver for free within a 5km radius.”
This means no more scrambling to find boxes, or ferrying them from the store to your home. You can order quickly, and receive your boxes with minimal fuss – an ideal scenario during the manic process of moving house or renovating.
Our Mt Waverley store will soon be undergoing a new expansion and as a result, we are offering some of our storage units at a heavily discounted price. “Currently our 3m x 4.5m units are on special for $325 per calendar month, which is a saving of $60 per month,” Fiona says.
So, whether you are moving house or love collecting wine, our storage units are the perfect solution. With 24/7 access and monthly to yearly terms, you can rest assured your possessions are safe with us.
Call our Mt. Waverley store to take advantage of the discounted self-storage spaces, or to speak to one of our fantastic customer service operators about our services.